Questions & Answers
When an order is accepted, it will take 1-5 working days for it to be delivered.
If the product description does not provide enough information, you can always call us at +31 (0)30 2342154 or email us at firstname.lastname@example.org
Yes. Shipping costs depend on the size of your order. You can find the exact shipping costs when you check out.
Feel free to call our store for more information about the products. The phone number you can call is: +31 (0)30 2342154.
We will always try to order your product. However, this might take a bit longer. If the product is no longer available, we will make sure you receive your money within 1-5 days.
Cocon accepts Creditcard and iDEAL.
Your data will be securily transmitted through at SSL secured connection. When you order, you can see this by looking at the lock-sign as shown below.
Yes. You can pick up your order at Choorstraat 17 in Utrecht, The Netherlands.
Yes, we also ship abroad.
At Cocon you can return your products for 14 days. Accessories, Gala & Cocktail clothing are excluded from this policy.
You can return the damaged article and we will try to send you a new product. In the case the product is unavailable, we will transfer you the money after receiving the damaged product.
You can call us 7 days a week at +31 (0)30 2342154 or email us at email@example.com